This is one hard drive I wasn’t expecting to fail as it did. This is my Alienware m3450 which is less then a year old, I don’t use it 1/4 as much as I use my Dell Latitude for work. The one part I was happy about was Alienware’s support, I registered online about the problem and they sent me the RMA details as well as details of what they are going to do. They will replace it completely if it has completely failed, which it has because I could hear the HD head has crashed, you can hear the clicking so that means it has been a physical failure.

I asked them not to install anything since I want to install Vista Ultimate on the laptop and work on it from there. I wish shipping was as fast and as easy as it is in the states, but that just isn’t the case. I’m also happy I backed-up a lot of things on laptop from a couple of weeks ago, so I only lost a few downloads which isn’t too bad. I was just really surprised that it failed since its so new.

HD:

• Seagate Momentus 5400.3 160 GB