Things have gotten very ridonkulous with Customs in Kuwait, everybody faced problems but I have never had a package stuck in the Ministry of Information for over a month and a half, and I only had Gears of War 3 and Toy Model in the box, nothing else. I kept calling DHL they keep telling me two days later again and again, it was a headache. The items arrived in Kuwait on September 16th, they said the items had to go to Ministry of Information since they shutdown their desk at the airport so they said that would take a 7 to 10 days, I said thats fine so 10 days went buy and nothing, then they told me a few days later it cleared then they said it would take another week in customs because of the mess they have. Then they were on Strike and I was told my package was lost and it would take a few more days to find it then a few days more to clear it.
It went on week to week like this, until I decided to go check in Customs and they said they never received any package back from MoI. I asked where it would be and went to MoI, and I found the items were still there and never taken back. It was a disaster, I basically went to so many different offices asking what they wanted and nobody knew. At one point I spoke to one sensible guy and told him you have had the package for a month and half and havne’t decided what you want to do with it. He spoke to another guy and signed a few random papers and gave the package to me. DHL don’t have a clue about it and I’m not paying them anything for it, I wanted to blow up and rip the guys at DHL to shreds but at that point I have my package and I’m not going to bother with them, but for over a month for a toy and video is ridiculous.