There is one secretary who I pass by at least 20 times a day depending on how meetings I have or who Im trying to find to track down information. I have yet to see her once not on the phone, its not that she isnt working (she is but not much) its just that her head is stuck to the phone all the time. We have multiple lines in the company to make phone calls but a few times all our lines are busy. Sometimes she manages to jumble up all the lines, but the last couple of days she had to go to do something, Im not sure what but everytime I try to call someone from the landline I think it would be busy, but no that isnt the case. I have gotten a line everytime, so the one conclusion I came to is that she somehow manages to hog a lot of lines and puts people on hold without transfering. She probably wont be staying long if she keeps up this pace, but only time will tell.

And if we had phones like the Avvaya phone above I dont think I wouldnt be able to make a phone call since I wouldnt know how to call someone or take a line.